Who we are

Suggested text: Our website address is: https://www.gunjanthanilabel.com/.

Here’s a draft Terms & Conditions document you can adapt for Gunjan Thani Label (covering silk sarees, designer lehengas, and custom work). This is written in clear, customer-friendly language, while also protecting your brand legally.

Terms & Conditions – Gunjan Thani Label

Welcome to Gunjan Thani Label. By purchasing from us or using our website/social platforms, you agree to the following Terms & Conditions. Please read carefully before placing an order.

1. Products & Customization

  • All our sarees, lehengas, and designer wear are handcrafted and may have slight variations in color, texture, or finish. These are not considered defects but part of the uniqueness of handmade products.
  • For custom orders, exact replication of embroidery, fabric shades, or motifs may vary due to artisanal processes.
  • Customers must provide accurate size and measurement details. Gunjan Thani Label is not responsible for incorrect measurements provided by the client.

2. Orders & Payments

  • Orders will be confirmed only after full payment or advance payment as communicated.
  • Once confirmed, orders cannot be cancelled.
  • Payments are accepted via
    .

3. Shipping & Delivery

  • Domestic and international shipping is available. Shipping charges are calculated at checkout or shared via email.
  • Estimated delivery timelines vary depending on product type:
    • Ready-to-ship: 7–10 working days (India) / 15–20 working days (International).
    • Custom orders: As per timeline shared during order confirmation.
  • Any delays caused by courier/logistics partners are beyond our control, but we will support in tracking shipments.
  • Customs duties or taxes (for international orders) must be borne by the buyer.

4. Returns & Exchanges

  • No returns or refunds are allowed for custom-made or made-to-measure outfits.
  • Returns/exchanges are only accepted in cases of manufacturing defects or incorrect product sent, and must be reported within 48 hours of delivery with unboxing video and photos.
  • Items must be unused, unworn, and returned with original tags and packaging.
  • Decision on exchanges/refunds will be at the sole discretion of Gunjan Thani Label.

5. Care Instructions

  • All garments are delicate and require dry cleaning only.
  • Avoid exposure to moisture, perfumes, and direct sunlight for long periods.
  • Store in muslin cloth bags provided with the outfit.

6. Intellectual Property

  • All designs, images, and content on Gunjan Thani Label platforms are the intellectual property of Gunjan Thani Label.
  • Unauthorized copying, reproduction, or resale of our designs is strictly prohibited.

7. Liability Disclaimer

  • Gunjan Thani Label is not responsible for:
    • Color variations due to screen/monitor settings.
    • Delays in delivery caused by third-party logistics or customs clearance.
    • Damages caused by improper handling or cleaning.

8. Governing Law

  • All disputes are subject to the jurisdiction of [New Delhi, Delhi] courts only.